1. Who we are and what this policy covers
Welcome to Tweed Giving (www.tweedgiving.co.uk). We are committed to protecting your personal information and being transparent about what we do with it. This policy explains how we collect, use, and look after your data when you visit our website, suggest a local cause, or enter our community prize draws.
2. The information we collect
When you interact with our website, we may collect a few basic pieces of information:
3. How we use your information
We only use your information to:
4. How Raffall handles your data and payments
To ensure absolute fairness and security, all of our prize draws and ticket sales are hosted on a third-party platform called Raffall.
When you click to enter a draw or buy a ticket bundle, you are taken securely to the Raffall website. Tweed Giving does not collect, process, or store any of your payment details, bank card information, or passwords. When you create an account on Raffall to buy a ticket, they handle your personal and financial data according to their own strict security standards. If you win a draw, Raffall will notify us of your name so we can celebrate your win, but we never see your payment details. You can read Raffall’s full privacy policy directly on their website.
5. Sharing your data
We will never sell your personal information to anyone. We only share data with trusted third parties that help us run the business, such as:
6. Your rights
Under UK data protection law, you have the right to ask us what information we hold about you, request that we correct any mistakes, or ask us to delete your data entirely.
7. How to contact us
If you have any questions about this policy or how we handle your data, we are always happy to chat. You can reach us through the 'Contact Us' section on the website or by emailing: tweedgiving@gmail.com