Privacy Policy

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1. Who we are and what this policy covers

Welcome to Tweed Giving (www.tweedgiving.co.uk). We are committed to protecting your personal information and being transparent about what we do with it. This policy explains how we collect, use, and look after your data when you visit our website, suggest a local cause, or enter our community prize draws.

2. The information we collect

When you interact with our website, we may collect a few basic pieces of information:

• Contact Information: If you use our 'Contact Us' form or send us an email to suggest a local charity, we will collect your name, email address, and any other details you share in your message.
• Website Usage Data: Like most websites, our site (hosted via GoDaddy) uses cookies to collect basic information about how visitors use the site so we can keep improving it.

3. How we use your information

We only use your information to:

• Read and respond to your messages and charity suggestions.
• Keep track of the local community groups we want to support.
• Make sure our website is running smoothly.

4. How Raffall handles your data and payments

To ensure absolute fairness and security, all of our prize draws and ticket sales are hosted on a third-party platform called Raffall.

When you click to enter a draw or buy a ticket bundle, you are taken securely to the Raffall website. Tweed Giving does not collect, process, or store any of your payment details, bank card information, or passwords. When you create an account on Raffall to buy a ticket, they handle your personal and financial data according to their own strict security standards. If you win a draw, Raffall will notify us of your name so we can celebrate your win, but we never see your payment details. You can read Raffall’s full privacy policy directly on their website.

5. Sharing your data

We will never sell your personal information to anyone. We only share data with trusted third parties that help us run the business, such as:

• Raffall: For processing competition entries and drawing winners securely.
• GoDaddy: For hosting our website.

6. Your rights

Under UK data protection law, you have the right to ask us what information we hold about you, request that we correct any mistakes, or ask us to delete your data entirely.

7. How to contact us 

If you have any questions about this policy or how we handle your data, we are always happy to chat. You can reach us through the 'Contact Us' section on the website or by emailing: tweedgiving@gmail.com